Many of you know that I had a credit card # stolen (I thought it was when I was in Las Vegas).
I just received a letter from Midwest Supplies, notifying me that their website was hacked, and my # might have been stolen. Yep. So it appears that I was wrong in blaming someone at the Stratosphere.
In any case, if you've bought from Midwest, you should probably keep a close eye on your credit card bills.
-Jim
Warning! (Midwest Supplies hacked)
This is really to bad. I looked on their website to see if they were addressing it at all and there is nothing there. Further poking around the internet it looks like the breach was for over a month... June 13th-July 19th. They are NOT offering anyone credit monitoring but instead giving out a $25 gift certificate for a future purchase. WTH???
Last November I ordered 20# of Ashburne malt from them, which I admit is a slow mover specialty malt, and it was chock full of bugs....and worms once milled it. I contacted them and they were surprised and offered me a refund. Couple of days later they said they checked the bin and there were no bugs in that malt and that I must have been mistaken.... again.. WTH??
Anyways, anyone that did biz with them really should keep an eye on things for a while and a monitoring service may be in order. One more reason to deal with Joe I guess. It is to bad... cut my teeth on Midwestsupplies... but I will not use them again.
Last November I ordered 20# of Ashburne malt from them, which I admit is a slow mover specialty malt, and it was chock full of bugs....and worms once milled it. I contacted them and they were surprised and offered me a refund. Couple of days later they said they checked the bin and there were no bugs in that malt and that I must have been mistaken.... again.. WTH??
Anyways, anyone that did biz with them really should keep an eye on things for a while and a monitoring service may be in order. One more reason to deal with Joe I guess. It is to bad... cut my teeth on Midwestsupplies... but I will not use them again.
If you weren't aware, Midwest Supplies and Northern Brewer merged in March. The former head of Midwest is now the President at NB. All shipping is done from NB's warehouse. They maintain the Midwest storefront, and they pretend the website is a separate business.
So I guess I won't be doing business with either from now on. And, yes, it's ludicrous that it took them two months to notify me that my card was stolen. Fortunately for me, Citi's fraud detection worked, and they shut my card off before anything was purchased.
-Jim
So I guess I won't be doing business with either from now on. And, yes, it's ludicrous that it took them two months to notify me that my card was stolen. Fortunately for me, Citi's fraud detection worked, and they shut my card off before anything was purchased.
-Jim
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daynelockheart
- Posts: 18
- Joined: Sat Mar 24, 2012 9:59 pm
- Location: Cedar Rapids, IA
I suppose I'll do one more order with them, to use my $25 credit. Then I'm going to send them a paper letter ordering them to completely delete my account.
As a security researcher, and a former web developer, I understand that websites can get hacked. But their response, from taking a month and a half to notify us, to offering as a paltry credit, is outrageous. Most companies pay for a year of credit monitoring when this happens.
Also, if they followed proper regulations, our numbers wouldn't have been stored, and the hack would have affected far fewer people. And they've refused to say how they've "fixed" the problem. They just state that they're satisfied that it won't happen again. Nice.
Also, it appears that when people were contacting Midwest to tell them their suspicions, Midwest completely blew them off.
I'm so glad I can order from Joe!
-Jim
As a security researcher, and a former web developer, I understand that websites can get hacked. But their response, from taking a month and a half to notify us, to offering as a paltry credit, is outrageous. Most companies pay for a year of credit monitoring when this happens.
Also, if they followed proper regulations, our numbers wouldn't have been stored, and the hack would have affected far fewer people. And they've refused to say how they've "fixed" the problem. They just state that they're satisfied that it won't happen again. Nice.
Also, it appears that when people were contacting Midwest to tell them their suspicions, Midwest completely blew them off.
I'm so glad I can order from Joe!
-Jim
I suppose I'll do one more order with them, to use my $25 credit. Then I'm going to send them a paper letter ordering them to completely delete my account.
As a security researcher, and a former web developer, I understand that websites can get hacked. But their response, from taking a month and a half to notify us, to offering as a paltry credit, is outrageous. Most companies pay for a year of credit monitoring when this happens.
Also, if they followed proper regulations, our numbers wouldn't have been stored, and the hack would have affected far fewer people. And they've refused to say how they've "fixed" the problem. They just state that they're satisfied that it won't happen again. Nice.
Also, it appears that when people were contacting Midwest to tell them their suspicions, Midwest completely blew them off.
I'm so glad I can order from Joe!
-Jim
As a security researcher, and a former web developer, I understand that websites can get hacked. But their response, from taking a month and a half to notify us, to offering as a paltry credit, is outrageous. Most companies pay for a year of credit monitoring when this happens.
Also, if they followed proper regulations, our numbers wouldn't have been stored, and the hack would have affected far fewer people. And they've refused to say how they've "fixed" the problem. They just state that they're satisfied that it won't happen again. Nice.
Also, it appears that when people were contacting Midwest to tell them their suspicions, Midwest completely blew them off.
I'm so glad I can order from Joe!
-Jim